Business Process Management (BPM) | Business Intelligence Solutions | Business Process Automation | Sales Force Automation (SFA) | Business Planning | Customer Relationship Management (CRM) | Enterprise Resource Planning (ERP) | Reporting and End-User Query Tools | Application Management and Maintenance | Anti-Spam

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Customer perspectives on the benefits of a collaborative process to deliver software quality by IBM September 11, 2009 - (Free Research) This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank. (WHITE PAPER) GO TO WHITE PAPER

Best Practices for Wireless Technology for Fixed Video Surveillance by Motorola, Inc. August 21, 2009 - (Free Research) As organizations address the implementation of fixed video surveillance solutions, they must carefully consider the most important factors, in particular the Big Three issues concerning the infrastructure required to support cameras at selected locations: cost, deployment time and performance. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical and Flexible Business Process Automation with Numara FootPrints 9 by Numara Software February 19, 2009 - (Free Research) In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Visibility Through The Funnel: Integrating Advanced Analytics with Salesforce for Greater Insight in the Business by SAP BusinessObjects June 17, 2009 - (Free Research) This Beagle Research Group Profile examines how analytics solutions such as OnDemand solutions by Business Objects can help Salesforce users to strategically leverage sales and other data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

NBA Basketball Team Scores with Sales Force Automation Tool by Microsoft April 11, 2008 - (Free Research) Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Top 5 Challenges in Processing Customer Orders And How To Solve Them by Esker Inc. July 10, 2009 - (Free Research) This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Scraping, Denial of Service, and Brute Force Attacks! Oh My!: Identifying And Controlling Automated Clients by Breach Security July 06, 2009 - (Free Research) The purpose of this whitepaper is to outline how Breach Security products can help to not only identify automated clients accessing your site, but to also take appropriate countermeasures to enforce a desired rate-limit threshold. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

N-central 6.7 by N-able Technologies August 01, 2009 - (Free Research) N-central FREE for one year. Add the #1-rated Network and Systems Management Software to your business for FREE. No charge. No strings. No worries. N-able Technologies is offering you a free one-year subscription to our #1-rated N-central network and systems management software. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Ready Access to Real-Time Data Helps Small Businesses Thrive by SAP AG February 01, 2008 - (Free Research) Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

Virtual Seminar Session: The Case for Investing in Business Analytics Technology by SAS Institute Inc. October 22, 2009 - (Free Research) This webcast -- featuring insights from Dan Vesset, IDC’s Vice President of Business Analytics – delves into why so many organizations are turning to query and reporting, advanced analytics, and data warehousing technology and services to automate and support decision-making processes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis by TIBCO Spotfire Division October 05, 2009 - (Free Research) This Presentation Transcript shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Unified Email and Web Security for Small Businesses: Reduce Management Complexities and Increase Security by Webroot Software, Inc. September 03, 2009 - (Free Research) The head of IT for Sunco Cabinets, a small business, felt the new Web Security service might be the answer to simplify enforcement of Sunco's Internet use policy and protect against emerging web-based threats. Read this case study to learn how this Webroot solution gave Sunco the protection they needed. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

What is Your Recession Sales Strategy? by Oracle Corporation January 26, 2009 - (Free Research) This study measures the effects of the recession on sales organizations and found that the mainstream response to the challenge of selling through a recession be generally off target. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying Log Collection, Storage and Analysis by ArcSight, Inc. September 29, 2009 - (Free Research) ArcSight Logger is a turnkey appliance for collection, efficient storage, and high-performance search and reporting of all enterprise log data. Read this paper to learn more details. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Management Mandate to Reduce Costs Leads to Increased Productivity by SEGUS Inc August 20, 2009 - (Free Research) Learn how an Alabama company seeking a replacement tool for their mainframe administration and automation discovered SEGUS’ Smart products that not only delivered better functionality with a good GUI, but would save the company $80,000 over a five year period, while also avoiding future costly upgrade fees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Sin Chew Daily Protects Its Network with Panda GateDefender Performa by Panda Security August 11, 2009 - (Free Research) In this case study you’ll learn how Sin Chew Daily, the most widely-read Chinese-language daily'newspaper in Malaysia, bolstered their perimeter defense by implementing Panda GateDefender software. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Operational Excellence: The New Lever of Profitability and Competitive Advantage by SAP America Inc January 01, 2009 - (Free Research) The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: 1-800-FLOWERS.COM Assuring improvements in business continuity with Fax on Demand by Esker Inc. December 28, 2007 - (Free Research) Read this brief case study to learn how 1-800-FLOWERS.COM faced the challenge to implement the next stage of a strategy for faxed order communications to accommodate key seasonal spikes in demand while avoiding unnecessary capacity expenditures. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 01, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value by SAP America Inc October 21, 2009 - (Free Research) The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called "continuous product and service innovation." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fight the Spam Explosion with Software as a Service (SaaS) by Webroot Software, Inc. October 16, 2009 - (Free Research) Read this expert e-guide for information about the benefits of SaaS security, including cooling and high availability considerations as well as comparisons of appliance vs. services and SaaS vs. on-premise solutions. (EGUIDE) VIEW ABSTRACT | GO TO

BI for Business Users: How IT Can Make Business Intelligence Easy for Everyone by IBM April 23, 2009 - (Free Research) Today, the latest BI solutions put the power of advanced business intelligence into the hands of more people throughout the organization - improving the speed and accuracy of decision-making from top to bottom. Knowing your business, market, customers, and competition is critical for any organization. Read this for more... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Empowerment as a Growth Strategy by Oracle Corporation September 2007 - (Free Research) Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling the Analytics-Driven Business: How Parallel, Columnar Database Technologies Power Operations Management by ParAccel February 2009 - (Free Research) As the speed of business intensifies, C-level executives are struggling to implement effective strategies that give their companies a competitive edge. Operational Strategy and Operations Management (OM) are two business fields that work together to help executives set and manage business strategy based on quantitative analysis, not gut feel. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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